Change Management & Digital Adoption

About this course

Explore Change Management & Digital Adoption through online lessons, practical labs and a capstone. Practitioner level; estimated study time: 16 h.

Course curriculum

• Module 1 — Change Models
• Module 2 — Stakeholder Analysis
• Module 3 — Impact Assessment
• Module 4 — Communication
• Module 5 — Training and Support
• Module 6 — Adoption Metrics
• Module 7 — Resistance
• Module 8 — Sustaining Change

Applied learning

• Case Study — Everyone Logged In
• Lab 1 — A change impact assessment
• Lab 2 — An adoption dashboard from usage data
• Lab 3 — A resistance plan
• Capstone — A Change and Adoption Plan

Who this course is for

Executive; Enterprise Team; Technology Professional; Engineer / Architect

Prerequisites

NE-DTX-101

Course details

Course code: NE-DTX-204. Delivery: Self-Paced / Instructor-Led. School: Digital Transformation & Innovation.

Includes online lessons and practice activities. Course materials are in pilot review.