Business Process Automation

About this course

Identify automation opportunities by analysing processes, event logs, business rules and the exceptions that shape the business case.

This practitioner course is part of the Agentic AI & Intelligent Automation school. Work through the curriculum below in a self-paced / instructor-led format, with an estimated study time of 16 h.

Course curriculum

• Module 1 — Processes as Systems
• Module 2 — Process Mining from Event Logs
• Module 3 — Measuring a Process
• Module 4 — Choosing What to Automate
• Module 5 — Business Rules and Decision Tables
• Module 6 — The Exception Tail and the Business Case
• Module 7 — Piloting and Measuring Benefit

Applied learning

• Case study — Brackenfield Group: the automation that paid for itself on day one
• Lab 1 — Where does the time go?
• Lab 2 — A matching engine you can trust
• Lab 3 — The capture business case, stress-tested
• Capstone — An Automation Opportunity Assessment

Who this course is for

Technology Professional; Engineer / Architect; Enterprise Team

Prerequisites

NE-AGI-101

Course details

• Course code: NE-AGI-202
• Level: Practitioner
• Estimated duration: 16 h
• Delivery: Self-Paced / Instructor-Led